LEGAL REFERENCE

How We Handle Your Account Data

This is our privacy policy, written in plain English so you can see what we collect when you open an account with mifinity casino, why we hold it...

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mifinity casino How We Handle Your Account Data

Local Law and Your Account Records

We hold your records under the law of the country where you live, so the exact terms differ between supported regions. For Pakistan accounts we store what you give us at sign-up — name, mobile number, email and date of birth — along with transaction references from JazzCash, Easypaisa, SadaPay or Raast transfers. We keep that material only while a lawful reason

exists, such as settling a dispute or meeting a bookkeeping duty, then delete or anonymise it. Where local law permits, you can ask for a copy of what we hold, request a correction, or close your account and have personal data removed.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

REACH THE TEAM

Who to Contact About Your Data

Data questions deserve a person, not a queue. Our support desk handles privacy requests, takes your correction or deletion asks, and confirms...

Live chat Open live chat from your signed-in account and...
Email desk Write to our privacy mailbox with your registered...
In-app requests Open accounts carry a data request form under...
POLICY OVERSIGHT

Checks Behind Every Policy Update

Every change to this policy runs the same internal sequence before it reaches you. Our data team drafts the wording, a legal specialist checks it against Pakistani rules...

Written by our data team

Wording is drafted in-house by the team that runs our account systems, so the description of how data moves matches...

Legal check on each edit

A legal specialist reads each revision against Pakistani data rules before publication, marking anything that needs jurisdiction wording rather than...

Support briefed first

Agents are briefed on each change before it goes live, so when you ask what a clause means you get...

Dated versions kept

Each revision carries its own date stamp at the foot of the page, and older versions stay on file internally...

Encrypted in transit

Account pages and data requests travel over encrypted connections, and records sit in access-controlled systems rather than open folders, so...

Access kept narrow

Only named staff can open personal records, each entry is logged, and permissions drop away when a role changes, which...

Same Terms on Every Policy Page

This privacy policy sits beside our terms of service, cookie notice and transaction pages, and we keep the wording aligned across all of them. Where a clause repeats...

Shared definitions
Words such as account, personal data and request carry one meaning across every policy page we publish, so a clause here reads the same way on our terms page.
One contact point
Every page routes privacy asks to the same support desk, so a request logged from the cookie notice lands in the same queue as one raised here.
Same retention periods
Record keeping periods quoted elsewhere match the ones on this page, so nothing is held longer under a different heading somewhere else on the site.
Dates that line up
When two pages change in the same week, both carry the same revision date, which makes it simple to see whether anything actually moved.
Local law wording repeated
Phrases about supported regions and where local law permits are reused word for word rather than rewritten page to page in a way that muddies the meaning.
Transaction page links
Our JazzCash, Easypaisa, SadaPay and Raast pages link back here, so you can move from a payment question straight to the clause that answers it.
Corrections kept together
If a clause is corrected, we fix it on every affected page at once, then note the change on the date line instead of leaving an older copy live.
INSIDE THE POLICY

What You See on the Policy Page

The layout here is deliberate. A dated heading opens the page, plain summaries sit above the fuller clauses, and each area keeps its own anchor so you can...

Dated heading The publication date opens the page, so a single glance...
Summaries above clauses Short summaries introduce each area before the fuller wording begins...
Jump links per area Each heading links to its own anchor, so you can...
Everyday wording Clauses are written in ordinary English without stacked legal phrases...
Change markers New or reworded lines carry a small marker for a...
Contact block at the end The closing block repeats the chat, email and in-app routes...

Privacy Questions We Hear Often

We ask for your name, date of birth, mobile number and email at sign-up, then record the transactions you run through JazzCash, Easypaisa, SadaPay or Raast so your balance and history stay accurate.

Only to providers who keep the platform running, such as payment processors and identity checks, and only as far as a task needs. We do not sell personal records to advertisers.

They stay while your account is open and for the period Pakistani bookkeeping rules require afterwards. Once that passes we delete or anonymise them, unless a live dispute means they must be held.

Yes. Ask through live chat, email or the in-app request form and we will send the personal data linked to your account, usually within a few working days of the request.

Closing ends your access at once and starts deletion of personal data, while a limited transaction record is kept for as long as local rules require before it is cleared.

Every revision is dated at the head of the page, and we message you inside the account when a change affects how your data is used, so nothing moves without you knowing.